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Advisors add clients with Create New Client, and it is the same wizard everywhere it appears: the Clients page, the dashboard (New client, beside the Working with selector), Meeting Prep (New client), and the “Who is this evaluation for?” picker on an assessment page (New client). Any member of your organisation can add a client. The wizard works top to bottom: each finished step collapses to a summary line (with Edit to reopen it) and the next step takes over.
1

Work email or website

Enter the client’s work email or website and select Check domain. AI Ready works out the company domain from it; personal email providers such as gmail.com can’t be a client domain. The step collapses to a result badge, for example “On the platform” or “Not on the platform yet”.
2

How to work with them

“Connect for a real engagement, or keep a private workspace.” Two cards:
  • Workspace (Recommended): “A private working copy only your firm sees. No client login, no consent, invisible to the real organisation.” Select Create a workspace.
  • Connect: “Send a connection request to the organisation on this domain. They approve it and choose what you can access: a real, consented engagement.” Select Connect to this client.
If the domain is already on the platform you still get both choices; a workspace is recommended because you can start working straight away, with nothing to wait on.
3

Client details / Set up the client

For a workspace (or a brand-new connected client) fill in the client’s details: Client name, Organisation category, Industry, and How many people work in the organisation?. That is the whole form. The rest of the profile (legal name, year founded, administration staff, revenue) belongs to the company’s own organisation profile and is never asked of an advisor.

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Picking the industry

The Industry field is a two-step picker. First choose the industry division (the top-level ANZSIC division, A through S). The second list then offers Suggested industries, plain-language options that each fill in a specific ANZSIC code (for example Marketing, Advertising and Creative Services becomes 694 Advertising Services), and the full ANZSIC classification for that division: the whole division, or a specific subdivision or group. Search all industries… searches the entire ANZSIC codeset, whatever division is chosen. Every option is a curated industry or an official ANZSIC code; there is no free-text “Other” entry. The same picker is used in your own organisation profile, so the choice reads the same everywhere.

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What happens next

  • Connecting to a client already on the platform: Request Connection sends your request (“Request sent”) to the client’s owners, who approve it with the access they choose. Until then the client shows Connection Pending on your Clients page, with Cancel request available. See Partnerships.
  • Connecting to a domain not on the platform yet: the wizard first takes the client’s details, then adds an Invite the client step: send the invitation to the client owner’s email (Send invite, “Invitation sent.”). The client shows Pending Activation until an owner at that domain signs in and takes the organisation over; the row menu offers Cancel invitation while it waits.
  • Workspace: the workspace appears immediately under your Workspaces tab, ready for evaluations you run on the client’s behalf, private to your firm. See Workspaces.

Partnerships

Consent, permissions, and what clients see.

Working with clients

Switching context once the client exists.