> ## Documentation Index > Fetch the complete documentation index at: https://docs.aireadyscore.com.au/llms.txt > Use this file to discover all available pages before exploring further. # Help and support > The help menu, the support conversation, feedback forms, and the build details a support thread needs. **Help**, above your profile at the bottom of the sidebar, opens **Getting started**, the **Documentation** site (in a new tab), **Contact support**, **Give feedback**, and **About this build**. The same entries sit in your profile menu, and the **?** icon at the right of the top bar opens the very same menu, so there is one help surface with several ways in. **Contact support** opens a conversation with our team. There is no permanent chat button sitting in the corner of the app: the chat window appears when you open it from the menu, and from then on your messages and our replies stay in it whenever you come back. When a reply is waiting, a red count appears on **Help** and on the **Contact support** row, and the conversation opens by itself the first time you arrive with one unread. **Give feedback** opens a short form for suggestions and impressions when a feedback survey is running; it goes to the product team rather than starting a conversation. **About this build** shows the details a support thread needs, with **Copy details** to put them on your clipboard. Include them in a support request so our team can find your session quickly; they describe your own session only and carry no access token. You will also find a **Give feedback** button on individual features, at the **end** of the thing it asks about: below an assessment, at the foot of a report, under the findings on each card in [Research](/using/research), and on **Organisation → Plan & Usage**. Those forms ask about that feature specifically, so tell us there what you would change about what you just read; like the Help-menu entry, they collect through the feedback survey while one is running. A feature with nothing in it yet has no button — there is nothing to give feedback on — and otherwise you can use them as often as you like. ## Related Fixes for the problems people hit most. Short answers to common questions.