> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aireadyscore.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Signing in

> Sign in or create your account with a one-time email code or your organisation's Google Workspace or Microsoft 365 account.

There is one screen for both signing in and creating an account: **/login**. It is
titled **Sign in or create your account**. If you go to **/signup**, you are sent
straight to the same screen. You never set a password.

You have two ways to sign in, shown under the heading **Use your work email, Google
Workspace, or Microsoft 365.**

## Sign in with a one-time email code

<Steps>
  <Step title="Enter your work email">
    In the **Email** field (placeholder **[you@company.com](mailto:you@company.com)**), type your work email
    address and select **Continue with email**. While the code is being sent, the button
    reads **Sending code…**.
  </Step>

  <Step title="Open the email and find your code">
    You receive one email titled **Your AI Ready sign-in code**, sent from **AI Ready**
    (`signup@aireadyscore.com.au`). It contains an **8-digit, single-use sign-in code**.

    <Warning>
      The email contains a **code, not a link**. There is nothing to click. Copy the
      8-digit code back into the sign-in screen.
    </Warning>

    On screen you'll see **Check your email** and the message *"We sent one email to
    \[your address]. It contains an 8-digit, single-use sign-in code."*
  </Step>

  <Step title="Enter the code">
    In the **8-digit code** field, type the code from the email, then select **Verify**
    (it reads **Verifying…** while it checks). The code expires shortly and can only be
    used once.
  </Step>
</Steps>

### If the code doesn't arrive

From the **Check your email** screen you can:

* **Resend email**, available again **60 seconds** after the last send. During the wait
  the button counts down (for example, **Resend in 45s**) and shows **Resending…** while
  it works.
* **Change email**, go back and enter a different address.

## Sign in with Google Workspace or Microsoft 365

Above the email option (**Or continue with email** separates the two), choose one of the
two organisation sign-in buttons:

* **Google Workspace**
* **Microsoft 365**

Both note **Organisation account required.** These are for organisation accounts only,
a personal Google or Microsoft account will not work here.

## Managing your sign-in methods

**My Settings → Personal settings** shows a **Sign-in methods** panel with the ways your
account can sign in: **Email one-time code**, **Google Workspace**, and **Microsoft
365**. Methods you already use are marked **Linked**; the others offer a link action
(for example **Link Microsoft 365**) so the same account can sign in either way. All
methods must use the same work email address.

## Which email addresses are accepted

AI Ready is for organisations, so you must use a **work email address**.

<Note>
  Public and consumer email addresses (personal webmail and similar) are refused **before
  any email is sent**, you'll never receive a code for one. Enter your organisation email
  instead.
</Note>

| What you see                                                             | What it means                                                                  |
| ------------------------------------------------------------------------ | ------------------------------------------------------------------------------ |
| **Use a work email**, *"Enter your company email address to continue."*  | You entered a personal or consumer email address. Use your organisation email. |
| *"That email domain can't receive mail. Check for typos and try again."* | The email domain can't receive mail. Check for a typo in the address.          |
| **Couldn't continue**, *"We couldn't continue. Please try again."*       | Something went wrong with the sign-in attempt. Try again.                      |

## What errors do and don't tell you

Sign-in errors are deliberately general. If a code or a sign-in link fails, you'll see
**We couldn't sign you in** with *"Your sign-in attempt could not be completed."* and the
note *"The request may be invalid, expired, or already used. Return to sign in and try
again."*, then a **Back to sign in** button.

These messages never reveal whether an account already exists for an address, so a failed
attempt tells an onlooker nothing about who is or isn't registered.

## Related

<CardGroup cols={2}>
  <Card title="Profile and organisation" href="/accounts/profile-and-organisation" icon="building">
    Set up your personal profile and your organisation after your first sign-in.
  </Card>

  <Card title="Can't sign in?" href="/help/troubleshooting" icon="life-ring">
    Fixes for codes that don't arrive, refused addresses, and OAuth problems.
  </Card>
</CardGroup>